Our Two Services for Private Tenants
We specialise in exactly two types of tenant claim — and we know them inside out. Everything starts with a free assessment, and there is no obligation to go any further.
Rent Deposit Compensation
Under the Housing Act 2004, your landlord had 30 days to protect your deposit in a government-approved scheme and provide you with written Prescribed Information. Failing either — or doing them late, incorrectly, or incompletely — entitles you to a court penalty of 1 to 3 times your deposit.
This right applies even after you have left the property, and even if you received your deposit back in full.
Rent Repayment Orders
A Rent Repayment Order (RRO) is a tribunal order requiring your landlord to repay up to 12 months of rent. It applies where a landlord has committed a housing offence — most often renting without the correct licence. All five boroughs we serve have local licensing schemes that go well beyond national rules.
You do not need to prove any financial loss.
Good to know: A deposit claim and a Rent Repayment Order are completely separate legal remedies. They can be pursued at the same time. Many of our clients claim both simultaneously — combined recoveries can be substantial.